Privacy Policy

1. Introduction

Varrotek LLC ("Varrotek," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at varrotek.com, use our services, or otherwise interact with our business.

2. Information We Collect

Information You Provide

When you contact us or request a quote, we may collect:

• Name
• Email address
• Phone number
• Company or organization name
• Service location and project details
• Any other information you voluntarily provide in your message

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on pages
• Referring website

This information is collected through standard web server logs and Amazon CloudFront access logs for the purpose of website performance and security monitoring.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested quotes
• Deliver and manage drone services you have engaged us for
• Communicate with you about scheduling, project updates, and deliverables
• Generate invoices and manage billing
• Comply with legal obligations, including FAA record-keeping requirements
• Improve our website and services

4. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for all website traffic
• Server-side encryption (SSE-S3) for stored data
• Restricted access to personal information on a need-to-know basis
• Secure cloud infrastructure hosted on Amazon Web Services (AWS)

While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our business (e.g., cloud hosting, email services), subject to confidentiality obligations
• Legal Requirements: When required by law, court order, or governmental authority
• Safety: To protect the rights, safety, or property of Varrotek, our clients, or the public
• Insurance: With insurance providers as necessary for coverage related to your specific engagement

6. Aerial Data and Imagery

In the course of providing drone services, we may capture aerial photographs, video, and other sensor data. We handle this data as follows:

• Aerial data is captured only at locations authorized by the client and/or property owner
• We do not intentionally capture images of individuals or private property beyond the scope of the engagement
• Deliverables are provided exclusively to the contracting client
• Raw footage and project files are retained for a reasonable period for quality assurance, then securely deleted unless otherwise agreed
• We comply with Florida's Freedom from Unwarranted Surveillance Act (FL Stat. 934.50) regarding aerial imagery and privacy

7. Cookies and Tracking

Our website does not currently use cookies or third-party tracking scripts. If this changes in the future, this policy will be updated accordingly.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications

To exercise any of these rights, contact us at marco@varrotek.com.

11. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations (including FAA record-keeping requirements), resolve disputes, and enforce our agreements. Contact form submissions are retained for a reasonable period and then deleted.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website and services after any changes constitutes acceptance of the revised policy.

13. Contact

For questions or concerns about this Privacy Policy or our data practices, contact us at:

Varrotek LLC
Email: marco@varrotek.com
Web: varrotek.com